ENERGY, INFRASTRUCTURE & UTILITIES

Critical infrastructure's most targeted component is a human.

State-aligned operators are inside critical infrastructure, and the way in stays human: a phished engineer, a compromised vendor account, a remote session nobody challenged. Across jurisdictions, the human layer is now a legal obligation - with evidence expected, not activity.

OutThink strengthens the human layer from control room to head office: OT-aware training for the field, individualized defense for corporate, and audit-grade evidence from the same system.

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Telepass
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Energy and utilities operations visual

Every shift, every site, every screen

A different class of adversary

Ransomware groups with reach into industrial operations rose 49% last year, hitting 3,300 organizations - while state-aligned groups moved from quiet pre-positioning to mapping control loops across US and European infrastructure. Patient, precise, aimed at physical effects. The sophistication is in the targeting; the door is a person.

The regulators changed the job description

Wherever critical infrastructure runs, security training has moved from good practice to audited obligation - leadership included. 'We ran the annual module' will not survive an audit or a supervisory review; regular, role-relevant, evidenced training will. The module library carries regulation-mapped content, contextualized by geography and down to role variants. OutThink generates the program and the proof from one system.

Training that fits shift work

Dispatchers, field engineers, plant operators, meter readers, contractors - the Self Adapting AI SAT generates each population's training from role and real behavior: OT security for the field, payment and data content for the office, shift-friendly, multilingual, shared-terminal aware. Cyber Ranges rehearse the sector's more relevant incidents - the 'vendor' vishing the control room, the badge-less contractor, the USB in the substation and more.

Safety culture, extended to security

You already run the best behavior-change programs in industry - for physical safety. OutThink extends the mechanics: near-miss and every reported email feeds the Real Time Threats Engine flagging attacks hitting the sector in real time; moment-of-risk nudges in the flow of work; CyberQ competence visible by crew, plant and region.

Evidence at supervisory grade

Human Risk Intelligence quantifies risk by site, entity and population - one view for the operations director, one export for the regulator, one trend line for the Board. Evidence, not activity.

“OutThink excels in both integration and feedback. It seamlessly connects with Office 365, our global and local directories, and soon our LMS, ensuring accurate reporting and efficient email delivery. The feedback mechanism helps us understand user behavior, allowing us to tailor training and improve resilience to phishing attacks.”

VINCI

Benoît Herment, Group CISO, VINCI

200,000+ users engaged and trained across decentralized business units
25% increase in phishing reporting

Read the VINCI story

Keeping the lights on is a set of human behaviors. Manage them like one.