All Roles
QA Lead
OutThink is the world’s leading, AI-native cybersecurity human risk management platform, on a mission to put humans at the center of security operations. We’re redefining how people engage with cybersecurity. We go further by giving business security leaders with the tools to prevent human-initiated security incidents.
Founded in 2019, OutThink’s team is 50+ and growing across our offices in New York, London, Barcelona and Bengaluru. We serve some of the most prominent organizations worldwide including Whirlpool, Danske Bank, VINCI, and the Abu Dhabi Islamic Bank. Our people are ambitious and driven innovators from a diverse range of backgrounds, passionate about their work, and excited about the mission we’re on. We’re backed by leading VCs including Albion Capital and Molten Ventures, as well as innovation bodies including the European Innovation Council and UK Innovation & Research.
We are seeking an experienced QA Lead who combines hands‑on technical expertise with people leadership to own product quality end‑to‑end. You will partner closely with Product and Engineering to define testing strategy, build release confidence, and deliver OutThink’s SaaS Cybersecurity Human Risk Management platform to the highest enterprise‑grade standard.
Who you'll work closely with
Matt Slater
Chief Technology Officer
Nico Martin
Engineering Manager
Javi Mollà Micó
Principal Software Engineer
Bogdan Perian
Principal Software Engineer
What you'll do
- Own and champion overall product quality, defining QA strategy, testing standards, and acceptance criteria in close partnership with Product and Engineering.
- AI‑first QA enablement: Act as an AI advocate within QA - leveraging AI tools day‑to‑day to accelerate test design, improve coverage, automate repetitive workflows (e.g. test generation/maintenance, triage, reporting), and streamline QA operations and release readiness.
- Lead, coach, and develop the QA function, providing day‑to‑day people management, mentoring, and performance oversight while building a high‑impact, quality‑first team.
- Act as a senior quality and release owner within the Agile process, collaborating across planning, delivery, and release cycles to ensure predictable, high‑quality outcomes.
- Design, build, and maintain scalable automated testing frameworks, complemented by strong manual testing practices for complex, high‑risk, and user‑critical flows.
- Drive continuous improvement by identifying QA process bottlenecks, reviewing end‑to‑end customer journeys and UI consistency, and embedding best‑practice testing into a product‑minded engineering culture.
Your background
- First and foremost, a great attitude. We’re pioneering on new frontiers. You’ve got the right attitude towards a sense of urgency, risk and uncertainty about the future that comes with working at an early-stage scale-up. You’ll be self-managing, self-motivated. This is an opportunity to be involved in an exciting journey and be a core foundational member of engineering at OutThink.
- Proven academic or other excellence. You have a strong educational foundation and can demonstrate a track record of exceptional performance - whether that be academics, sport, professional, or another domain of interest. Ideally, you have a degree in Computer Science, Engineering or other numerate or semi-numerate discipline.
- Senior QA & automation experience. 10+ years’ experience in QA within agile, cross‑functional teams building digital (preferably SaaS) products, with a strong track record across both automated and manual testing. Hands‑on experience designing and scaling test automation frameworks (e.g. Selenium or equivalent), alongside rigorous manual testing, test planning, execution, and reporting.
- Applied AI in QA: Demonstrated, hands‑on experience using AI to improve QA outcomes (e.g., boosting automation throughput, reducing manual effort, improving defect triage and root‑cause speed, enhancing test coverage/quality signals) and a clear point of view on where AI adds value vs. risk in the testing lifecycle.
- Quality, release, and delivery mindset. Solid understanding of CI/CD pipelines, release approval processes, and quality gates, with practical experience defining acceptance criteria and contributing to predictable, high‑quality releases. Strong grasp of BDD/TDD principles and unit, integration, and end‑to‑end testing strategies.
- People leadership experience. Proven experience leading, mentoring, and developing QA engineers, setting clear expectations, raising quality standards, and fostering a culture of ownership, accountability, and continuous improvement.
- Product‑minded and collaborative. Comfortable partnering closely with Product, Engineering, and DevOps to balance speed and quality, challenge constructively, and drive decisions to closure in a pragmatic, low‑bureaucracy environment. Excellent written and verbal communication skills, with fluency in English suitable for a distributed, largely asynchronous team.